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Navigating conflict can be challenging. The ICS will help you resolve conflict across cultural differences.
According to Dr. Mitchell Hammer, the owner of the ICS Inventory, “The Intercultural Conflict Style Inventory® (ICS®) is the leading, cross-culturally valid assessment tool for identifying core approaches to improving communication, resolving conflicts, and solving problems across cultural differences.”
Curious to learn more about how you can use the ICS to navigate conflict? Keep scrolling. Once you’re ready to get started, schedule a consultation to see if working with me is your next best step.
Let me tell you a bit about the ICS inventory…
- The ICS has been completed by 100,000+ individuals in 20+ countries across the globe.
- You will learn how you likely approach difficult situations with other people, as well as ways to improve your communication across cultural differences.
- You will also understand how to better manage the stress and anxiety that can be present in challenging conversations.
- You will leave with increased confidence in your ability to resolve disagreements with people who approach conflict differently than you.
Your Individual ICS Profile and Interpretive Guide will include…
- Your intercultural conflict style (Discussion, Engagement, Accommodation, Dynamic, or two (or more) styles).
- A detailed breakdown of each of the four intercultural communication and conflict resolution styles.
- Characteristics of the indirect and direct conflict styles, as well as the emotionally restrained and emotionally expressive conflict styles.
- Research-backed techniques to navigate cultural differences in conflict style and resolve conflicts.
Your ICS Inventory questions answered…
Should I take the Intercultural Development Inventory or the Intercultural Conflict Style Inventory?
Both the Intercultural Development Inventory (IDI) and the Intercultural Conflict Style Inventory (ICS) are research-backed assessment tools developed by Dr. Mitchell Hammer. The IDI measures your cultural competence, while the ICS assesses your intercultural conflict style (Discussion, Engagement, Accommodation, or Dynamic).
If you’re looking to learn more about your level of intercultural competence, you can start by taking the IDI. However, if you want to understand how you approach intercultural conflict, you will want to start with the ICS.
Can the ICS Inventory help me in the workplace?
Yes, the ICS Inventory can be an extraordinarily powerful tool to support you in better navigating the modern workplace. Every organization has conflict, and the ICS will help you understand how to better resolve conflict across cultural differences.
Do you offer Intercultural Conflict Style workshops for companies?
Yes, I offer both virtual and in-person ICS workshops for companies interested in helping their employees work more effectively across cultural differences.
All ICS workshops are tailored to meeting your employees’ unique needs and your organization’s specific goals as they relate to improving communication and resolving conflict across cultural boundaries.
Additionally, pre- and post-workshop ICS coaching sessions are available and highly recommended to deepen learnings from the workshop and transform the engagement from a one-off event to a transformational learning experience that sticks.
