FAQ

FAQ

WHAT SERVICES DO YOU OFFER?

COACHING: Applying a strengths-based and goal-oriented approach, I use my Zone of Genius to help you achieve success and happiness (however you may define them). You may read about my coaching work here.

RESUME WRITING: I craft resumes, cover letters, and LinkedIn profiles that wow recruiters and hiring managers. I work with professionals through Fortune 100/500 executives. You may read about my resume writing process here.

More than 1,000 people have trusted me with their careers.

SPEAKING: I am an award-winning speaker. I present and motivate people on the topics of professional development, mental health and/or social justice. I do keynotes, panels, workshops, trainings, and retreats. You may read more about that here.

You’ll often find me with a soy, sugar-free vanilla latte in hand.

ARE THERE ANY SERVICES YOU DO NOT OFFER?
I work for you (the job seeker) to help you find a job. I’m not a recruiter and do not offer headhunting, placement, or resume distribution services.
WHAT SETS YOUR SERVICES APART?

I’m a proven career expert. I’ve been featured in Forbes, Fast Company, The Ladders and The Muse, among dozens of other leading publications.

I know the industry. I’m continually engaging with recruiters and hiring managers. I’ve spoken 1:1 with recruiters at nearly every Fortune 100/500 company.

I’m trusted by my peers. I’m one of few millennials to be an official member of the Forbes Coaches Council, an invite-only community of top business, leadership, executive, and career coaches.

I spend an average of 10+ hours on each resume project. This includes initial consultation, in-depth branding strategy, extensive industry research, document writing and formatting, and two rounds of revisions.

I do not outsource ANY of your materials. Unlike many resume writing mills that subcontract your documents to an inexperienced writer, you partner with only me from start to finish on your project. No exceptions.

I’m here for you. I do not write your resume and then leave you out to dry. All packages include unlimited email support after your documents are delivered.

WHERE HAVE YOUR CLIENTS LANDED JOBS AT?

My clients have landed jobs at nearly every Fortune 100/500 company you can think of. Highlights include Facebook, LinkedIn, Amazon, Amazon Web Services, Google, Microsoft, Salesforce, Oracle, IBM, PayPal, MIT, Tesla, Samsung, VaynerMedia, Bloomberg, LendingClub, Cruise, Waymo, Uber, Expedia, FOX, ABC, Hartford Funds, Allegiant Airlines, Nordstrom, Brooks Brothers, Kaiser Permanente, Tenet Healthcare, Swedish Medical Center, and the YMCA.

DO YOU SPECIALIZE IN MY INDUSTRY?

My clients span every industry.

My most common clients are senior managers and executives in the high tech space, often in the Silicon Valley or other metropolitan areas.

Recruiters and HR professionals frequently hire me to help them as a result of my industry knowledge.

Marketing, business development and sales are some of my favorite industries to write for.

If we chat and it turns out I’m not the perfect fit for you, I will refer you to a trusted colleague. I only recommend the best.

WHAT’S YOUR EXPERIENCE WRITING FOR EXECUTIVES?

I primarily work with senior managers and executives. I have written a plethora of executive resumes, LinkedIn profiles, cover letters, significant speeches, wedding toasts, articles, blogs, and social media posts.

DO YOU WORK WITH INTERNATIONAL CLIENTS?

While I focus my resume writing efforts on those looking for jobs in the U.S. and Canada, I provide career and life coaching for a global client base (dozens of countries & counting).

HOW DOES PRICING & PAYMENTS WORK?

A vast majority of clients opt for one of my packages, all of which are customized based on your unique needs.

  • Coaching Sessions: Full payment is due at the time of booking.
  • Writing Projects: Full payment is due before I working on your project.

I accept payment via PayPal. PayPal offers no-interest financing, allowing you to pay over the course of six months.

I begin billing at the start time of our scheduled appointment.

My hourly writing rate is $300 (billed in one-hour increments) for anything not outlined in a package or documented elsewhere.

My coaching rate is $475 (billed in 50-minute increments) for anything not outline in a package or documented elsewhere.

DO YOU OFFER PAYMENT PLANS?

Yes, I have partnered with PayPal to offer no-interest financing.

HOW DO CANCELLATIONS WORK?

My cancellation policy is gracious, requiring you to cancel or reschedule just 24 hours in advance of our appointment via email or text.

I charge the full rate for no-shows and appointments canceled less than 24 hours in advance.

WHAT’S YOUR REFUND POLICY?

Given the creative nature of writing and coaching, I am unable to provide a refund once I have received payment for services.

All payments are NONREFUNDABLE and cannot be canceled or reversed.

I do not provide a refund if you choose not to use the document(s) I provide to you.

I do not provide a refund if you choose not to move forward with a project(s) and/or coaching.

À la carte coaching sessions expire 6 months from the date of purchase.

Monthly retainer coaching sessions expire 30 days from the date of purchase.

OK, BUT DO YOU AT LEAST GUARANTEE ME AN INTERVIEW OR JOB?

I do not guarantee interviews, job placements, or other outcomes as a result of us working together. I provide you with the tools you need to succeed, but it is up to you to use them effectively.

WHAT KIND OF TIMELINE CAN I EXPECT FOR MY WRITING PROJECT?

The first draft of your document is typically delivered within 15+ business days from receipt of all necessary on-boarding items and completion of your Pre-Resume Session.

Each subsequent document will be delivered approvingly 5 business days after the previous document is finalized.

Together we will determine a mutually agreed upon delivery date(s) during your Pre-Resume Session. I reserve the right to extend the delivery date(s) during busy periods and unforeseen circumstances.

Your first round of resume edits is due to me in writing via Word Track Changes within 7 days from receipt of your first draft.

Your second round of resume edits are due to me in writing via Word Track Changes within 7 days from receipt of your final draft.

Fourteen days from receipt of your first draft, your project will be considered final and complete; any additional edits will be charged at my hourly rate.

Resumes receive up to two rounds of edits. Cover letters, LinkedIn profiles, executive bios, and any other documents receive one round of edits, unless otherwise agreed upon in writing. Edits are to be delivered in Word Track Changes.

WHAT’S THE PROCESS LIKE TO WORK WITH YOU?

Prospective coaching clients typically begin with a free, no-obligation phone call. You can review my services and schedule a call here.

This phone call is an opportunity (1) for you to receive an overview of my process, (2) for me to learn about you, and (3) to answer any questions either of us have.

After our phone call, you will receive a summary of our agreed upon terms and an invoice. I will begin working on your project once I receive your full payment.

You will find that I don’t do cookie-cutter. I customize nearly everything about the experience based on you and what is best for your journey.

Writing projects are considered completed and no further work will be completed by me after 60 days from receipt of payment. Projects that take more than 60 days to complete may result in a restart fee.